Cutting Through the Noise: How to Carefully Choose Your Next RCM Partner

A doctor and business woman engaged in a handshake inside a medical facility.

Trying to find a reputable RCM partner has never been more confusing. There are more options than ever, and with AI-powered solutions in the mix, the truth gets awfully murky. Which potential partners are offering truly clear, sound solutions to transform your billing and collections, and which ones are blurring the lines of truth?

In today’s landscape, it pays to be skeptical. We’re here to separate fact from fiction, so you can confidently pick the RCM partner that’s the right fit for your ambulatory surgery center and your bottom line.

AI in Revenue Cycle Management

There’s no bigger buzz in 2025 than artificial intelligence. There are dozens of AI-powered RCM solutions to wade through, each one making claims about how they can revolutionize your revenue cycle by leveraging machine learning and automation.

When it comes to AI in general, there’s no smoke and mirrors here. Artificial intelligence is a welcome addition to the RCM toolbelt. By offering predictive analytics and more precise claims processing, AI tools offer big promises and can help ASCs gain deeper insights into the financial side of their operations.

However, promises are one thing, and actual outcomes are another. ASCs deserve a trusted, tested solution—not just a flash in the pan. When seeking an RCM partner, look for one that can demonstrate concrete results for your reimbursements, your A.R., and your overall revenue.

For a partner who can back up their words with action, lean on in2itive Business Solutions. in2itive is a full-service revenue cycle management partner that seamlessly integrates with the systems and workflows you’re already using. Leveraging AI tools and automation workflows, in2itive accelerates payments and reduces revenue leakage for ASCs like yours.

in2itive implements AI and automation on top of a long-standing, proven solution for RCM, for real, lasting results. Here are just a few of the outcomes that our partners enjoy after integrating full-service in2itive Business Solutions into their practice:

  • Average 45% decrease in days in A.R.
  • Average 70% of claims paid within 12 days of receipts by payer
  • 3% lower denial rate than the national healthcare average

The Human Heart Behind RCM Technology

Artificial intelligence may be leading the way for the future of RCM, but technology is only as good as the human intelligence behind it. Any AI model can provide insights derived from your data, but many AI-powered RCM solutions fail to make those insights actionable for their customers.

When you’re on the lookout for an AI-powered RCM partner, make sure that their solutions are backed by a team of experts—human experts, that is—that understand the industry, and how your data insights can be put into practice for the benefit of your billing department and your patients.

in2itive is the second longest-standing billing company in the industry for a reason: it’s because as our technology and our solutions grow, we ensure that there’s a human heart at the center. All of the RCM insights gleaned by our solutions are backed by expert human strategic assessment, for informed, actionable steps forward.

The data, the trends, the strategies for your ASC—they all end up in the hands of a flesh-and-blood expert to make recommendations rooted in human touch. AI has helped streamline the way information is collected and analyzed, but it’s nothing without the human element.

On the patient side, AI runs the risk of reducing individuals to numbers on a dashboard. We’re proud to say that in2itive boasts a 3% lower denial rate than the national healthcare average, helping to ensure that people can afford to get the care they need. It’s one more way we’re dedicated to keeping the human heart alive in the new, AI-powered RCM landscape.

in2itive: The Human-Centered, AI-Powered RCM Partner

Do you feel that the rise of AI has triggered an increase in overpromising, making it tough for ASCs to find a reputable partner who can offer actual results for RCM? With our blend of artificial and human intelligence, in2itive has a proven track record of expediting payments and mitigating revenue loss for ASCs like yours.

Consolidated, informative storytelling can give your organization key insights to drive better decision-making. Get in touch with in2itive and transform RCM with a partner you can trust.

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