Pain Point Series Conclusion

As our pain point series comes to an end, we wanted to thank all of you for following along and for sharing your stories as well! We loved hearing about your centers and some of the ways these pain points have impacted your facilities, and how you have overcome them. In case you missed it, […]

The True Cost of In-House Billing

The idea of outsourcing your Ambulatory Surgery Center’s (ASC’s) billing and collections can be an intimidating prospect. When you’re accustomed to having an employee physically in front of you to answer any questions in real time, it can be an adjustment. That said, many practices are already considering outsourcing their billing. An outsourced billing model […]

Pain Point Series: Curbing the Effects of High Turnover

Turnover. At a time when each day is brimming with uncertainty, knowing that your staff is secure and prepared to take on the inevitable curveballs this industry throws your way is a huge relief. Fortunately, while experiencing turnover is inevitable, it can be curbed. Naturally, there will be external situations outside of both your and […]

Pain Point Series: Need to Lower Days in Accounts Receivable?

It’s uncomfortable, it’s time consuming, and it’s a necessary part of being a successful Ambulatory Surgery Center (ASC). The topic has to be: managing Days in Accounts Receivable (AR). A center’s Days in AR calculation quickly tells them, on average, how fast they are being paid. The industry standard indicates a center’s Days in AR […]

Pain Point Series: Is Down-Coding Bringing Your Revenue Down?

Thanks to all of you who have been following along with our Pain Point Series. We’ve really enjoyed hearing your stories and feedback. Today we continue the series with Pain Point #5, Down-Coding. Do you ever get the feeling all of your charges are not being captured? How would you find out for sure? What […]

Pain Point Series: Is Your Coding Accuracy a Cause for Concern?

We continue our Pain Point series this week and are talking about Coding. Medical Coding is absolutely central to the Ambulatory Surgery Center (ASC) billing process. It is the grouping of medical codes and modifiers that tell the story of the work performed, and the materials used, in a given procedure and the story must […]

Tackle ASCA’s Virtual Conference Like a Pro!

If you’re still a little bit bummed you had to cancel plans to attend the Ambulatory Surgery Center Association’s (ASCA) conference in Orlando as originally planned, don’t worry, you’re not alone! That said, we appreciate ASCA keeping everyone’s health and safety at the forefront of their decision-making. Pivoting this year’s meeting to a virtual platform […]

Pain Point Series: Is Your Center Consistent?

You can’t follow an ASC-focused blog, magazine, or trade organization without constantly hearing about the struggles of collecting patient payments. While the topic is widely discussed, it seems there is relatively little consensus throughout the industry. We won’t pretend to know what is best for your Ambulatory Surgery Center or patient population, but we will […]

Pain Point Series: Timely Follow Up and Appeals

We’re excited to continue our Pain Points Series by talking about what we like to call, the elephant in the billing office. (Maybe if we don’t talk about it, it’s not there!?) Let’s face it, running an Ambulatory Surgery Center (ASC) is complex, and there are always a thousand things to do at once. So […]

Pain Point Series: Patient Experience Supported by Customer Service

At in2itive, we have the privilege of talking to members of the Ambulatory Surgery Center (ASC) community every day. We get to hear your successes and your struggles and we’re always listening to see how we might be able to help your facilities, your patients, and your bottom line. No doubt, there are a number […]